As with Quick Assist, you have the option of taking full control of the connected computer or displaying the screen. The ID and password will then be displayed on the Start screen.įrom your side, you need to enter and click on its ID in the box on the right when TeamViewer launches Connecting Enter the password given by someone else. A friend or family member needs to launch TeamViewer from the connected computer. TeamViewer You’ll need to download and install the desktop client on both the computer you’re connecting to and the computer you’re connecting to, which is probably the best third-party option that doesn’t cost you (for personal use). TeamViewer is another option for Windows and macOS. There are many other options for this type of remote access feature, but most of them are paid, commercial programs with more features than you need. If only a Windows 10 computer is involved, there is no macOS equivalent option, but Quick Assist proves to be even easier than Chrome Remote Desktop. You can also reboot other devices remotely and continue the remote session on reboot.To end the session, click the stop button on your computer or have someone else click it. Similar to Chrome Remote Desktop, you can click and type as if you were actually sitting in front of the computer you are accessing (if you select the Full Control option). Once you’ve made your decision and others have verified your connection, you can start troubleshooting. At this point, you can choose to take full control of the other computer or see what is displayed on the screen. screenshot: WindowsĪll they need to do-you guess it-is to enter this number in Code from assistant Box, then Share screen.

Chrome remote desktop troubleshooting